Onshore Outsourcing: Made in America

In the United States, mere mention of the term "outsourcing" will likely ruffle protectionist feathers. For companies who prefer to keep their operations within US borders, there are other options – besides relying on overseas labor – for trimming expenses. More businesses have begun to "insource," or outsource IT work to smaller cities within the 50 states. Though hourly wages are higher than those overseas, the advantages are numerous: smaller time difference, simpler logistics, and – for those concerned – the satisfaction of keeping jobs in the country. What remains to be seen is whether this fledgling industry will have staying power. – YaleGlobal